1Information We Collect

We gather different types of information depending on how you engage with our platform. Some data you provide directly, while other information gets collected automatically as you browse our site.

Personal Information You Provide

• Name and contact details when you register for courses or reach out to us
• Educational background and learning preferences to customize your experience
• Payment information processed through secure third-party providers
• Course progress data and assessment results to track your learning journey
• Communication history when you contact our support team

Automatically Collected Data

• Device information including IP address, browser type, and operating system
• Usage patterns such as pages visited, time spent on content, and click behavior
• Technical data about how you access our educational materials
• Cookies and similar tracking technologies for site functionality

2How We Use Your Information

Your data helps us deliver better educational experiences and maintain our platform effectively. We don't sell your personal information to third parties.

3Data Sharing and Third Parties

We work with carefully selected partners to operate our platform, but we maintain strict controls over how your information gets shared.

Service Providers We Work With

• Cloud hosting services for secure data storage and platform infrastructure
• Payment processors that handle transactions securely and never expose your full payment details to us
• Email service providers for course communications and support messages
• Analytics tools that help us understand how students use our platform

4Your Privacy Rights

Under Taiwan's Personal Data Protection Act, you have significant control over your personal information. Here's what you can do:

To exercise any of these rights, contact us using the details at the bottom of this page. We'll respond within 15 days as required by Taiwan law.

5Data Security and Protection

We implement multiple layers of security to protect your information from unauthorized access, alteration, or destruction.

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls limiting employee data access to necessary personnel only
• Secure backup systems with encrypted off-site storage
• Incident response procedures for potential data breaches
• Staff training on data protection and privacy best practices

While we take extensive precautions, no internet-based system can be completely secure. You also play a role in protecting your account by maintaining strong passwords and not sharing login credentials.

6Data Retention Periods

We don't keep your information longer than necessary. Different types of data have different retention schedules based on legal requirements and business needs.

Retention Guidelines

• Active account data: Retained while you maintain an active account and for 2 years after your last interaction
• Course completion records: Kept for 7 years to maintain educational certification records
• Payment transaction data: Stored for 5 years to comply with Taiwan tax regulations
• Marketing communications: Retained until you unsubscribe, then deleted within 30 days
• Technical logs and analytics: Aggregated and anonymized after 18 months

When data reaches its retention limit, we securely delete or anonymize it so it can no longer identify you personally.

7International Data Transfers

Our platform infrastructure spans multiple countries. While we primarily store data in Taiwan-based servers, some processing occurs in other jurisdictions.

You have the right to request information about where your data is stored and which countries it may be transferred to for processing.

8Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our platform.

Types of Cookies We Use

• Essential cookies: Required for basic site functionality like login sessions and course access
• Performance cookies: Help us understand which content is most valuable to students
• Functionality cookies: Remember your preferences and settings
• Analytics cookies: Provide insights into usage patterns to improve our educational content

You can control cookie preferences through your browser settings, though disabling certain cookies may limit site functionality.

9Children's Privacy

Our blockchain education programs are designed for adult learners. We don't knowingly collect information from individuals under 18 years old without parental consent.

If we discover we've inadvertently gathered data from someone under 18 without proper consent, we'll delete that information promptly. Parents or guardians who believe their child has provided us with personal data should contact us immediately.

10Changes to This Policy

Privacy regulations and our practices evolve over time. We may update this policy to reflect changes in how we handle data or to comply with new legal requirements.

When we make significant changes, we'll notify active users by email and display a prominent notice on our website for at least 30 days. The "Last Updated" date at the top shows when the most recent revision took effect.

We encourage you to review this policy periodically to stay informed about how we protect your information.